Technical Support
Troubleshooting the Brake
Replacing the Blade
Drying the Machine
Cleaning Equipment
Greasing the Screws
Greasing the Gearbox
Freezing and Tempering Ice
Pouring Flavors
Make the Perfect Shave Ice
Replace the Starter
Using the Swan SI-100E Shaver
How to Power your Ice Shaver
Shave Ice Showdown
Block vs Cube Ice Shavers
Hatsuyuki 600A Ice Shaver
Brake on the Hatsuyuki HF-500E
Return Policy:
Customers must obtain a return authorization number (RMA) for any returns. Goods returned without an RMA will not be accepted. There will be a 20% restocking fee on all returns. The Company will not accept returns after 30 days from the purchase date on the invoice. The customer is responsible to arrange the freight and any associated costs on returns.